Business Operations Analyst

DeFi enables anyone to perform jobs previously reserved to banks like market making or lending. This unlocks incredible yield opportunities for investors. However, investing in DeFi is incredibly complex. We are on a mission to make DeFi accessible to all. Our multichain trading platform makes it easy for anyone to put their assets to work on DeFi. We are transitioning web2 to web3.

• You thrive in a dynamic environment where you can take ownership of day-to-day DeFi trading operations, optimize processes, reduce costs, and minimize errors.
• You excel at building and maintaining relationships with high-net-worth investors, leading onboarding sessions, and ensuring seamless communication to foster trust and satisfaction.
• You have a keen analytical mindset and enjoy leveraging data analysis to identify opportunities for process enhancement across trading and operational functions.
• You're curious and passionate about investigations, including reviewing KYC cases, conducting AML investigations, and monitoring trading activities for compliance and fraud.
• You have a knack for crafting clear and concise documentation for policies and procedures.
• You want to join a small company where you will interact with everyone

• Proficient in analytics, comfortable with spreadsheets, and (preferably) familiar with SQL.
• Attention to detail, thoroughness, and precision in process documentation.
• A problem solver. Able to identify issues, propose solutions, and troubleshoot efficiently.
• Excellent communication skills, capable of interacting with high-net-worth customers.
• Understand DeFi concepts and first-hand experience with crypto trading (preferred) .

Not disclosed.

Our company values

We are hiring extraordinary people who dream big and dare to build. We win and we do so with unwavering integrity. We are customer-obsessed. We love solving hard problems. We hustle. We are owners. We are gritty and see things through to the end. We are humble and down to earth. We stick together and create an inclusive environment. We are located across North America -- Hawaii, San Francisco Bay Area, Seattle, Mexico City, Miami, Austin, and Toronto. Read more about our cultural values here.

‍

Please let Exponential know that you found the position through Waivly Work as it supports us to be able to keep sharing exciting new positions.