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Alpaca

Chief of Staff

Job Description

Posted on: 
September 18, 2024

Who We Are:

Alpaca is a fast-growing series B fintech company that’s raised over $120 million in funding.
Alpaca is an API-first stock and crypto platform that enables developers and businesses across the world to build trading algorithms, applications, and brokerage services.
Our globally distributed team consists of developers, traders, and brokerage specialists, and is backed by a group of prominent investors and highly experienced industry angel investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Eldridge, Positive Sum, Elefund, and Y Combinator.

And, of course, we are very enthusiastic about open source contributions as well as community building.

The Alpaca Team:

We have 150+ globally distributed (remote) team members who love to work from their favorite places in the world. We have team members based in the USA, Canada, Hungary, Japan, Brazil, Spain, Philippines, Nigeria, UK, and more! We love candidates who have a passion for making a global difference in financial services and technology, by impacting local communities and becoming a part of our hyper-growth company.

Your Role:

The Chief of Staff at Alpaca helps to shape the company’s growth through strategic initiatives around culture, productivity, and operations. Reporting to the SVP of Strategy, you will partner with the executive team and other leaders to align on priorities, surface risks, identify growth opportunities, and execute on key priorities. This is a critical role in supporting the company’s growth, and an opportunity for you to drive material impact.

Responsibilities

  • Drive corporate alignment and operational excellence by implementing policies and procedures around culture, hiring, collaboration, learning, and compensation.
  • Foster a culture of learning and accountability by developing learning programs, instituting best practices, and tracking progress on OKRs.
  • Facilitate effective communication across the organization through all-hands and other channels on matters of corporate strategy, culture, and departmental updates.
  • Lead and manage cross-functional projects to deliver results for key initiatives by collaborating with stakeholders and proactive project management.
  • Analyze operational data to surface insights and recommendations for the leadership team to make sound decisions.
  • Prepare reports and presentations for the company, leadership, and the Board of Directors as needed.
  • Ad-hoc duties and responsibilities as assigned.

Requirements

Who You Are (Must-Haves):

  • Curious and capable of learning complex systems/constructs through research, data, and observation.
  • Ability to analyze, model scenarios, and synthesize data to draw insights, learning, and conclusions.
  • Demonstrated strategic thinking, clarity in approach, and ability to get into the details.
  • Experience working in software companies with knowledge of business functions, operating models, organization design, and business drivers.
  • Excellent communication skills, both written and verbal, with stellar presentation skills.
  • Ability to work cross-functionally and up / down the ranks to align with stakeholders and drive outcomes.
  • Meticulous with program management to drive accountability, with a penchant for prioritization.
  • Experience in capital markets, management consulting, investment banking, or advanced degree in business (MBA).
  • Strong business acumen and financial literacy.
  • Ability to thrive in fast-paced environments, with the ability to navigate ambiguity.
  • High level of discretion and confidentiality.

Who You Might Be (Nice-to-Haves):

  • FinTech experience is a plus, especially with broker dealer business.
  • Startup experience and mindset for a fast paced, high growth environment.
  • Comfort working with lots of data via SQL. Advanced analytics is a plus.
  • US hours preferred.

How You Measure Success:

  • Increased business autonomy across time zones.
  • Improved employee sentiment and productivity.

Compensation

  • Competitive Salary & Stock Options
  • Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care.  Internationally, this includes a stipend value to offset medical costs.  
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card
  • Work with awesome hard working people, super smart and cool clients and innovative partners from around the world

Additional Information

Please let Alpaca know that you found the position through Waivly Work as it supports us to be able to keep sharing exciting new positions.

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