Global Head of Sales Strategy

Civica make software that helps deliver critical services for citizens all around the world. From local government to central government, education and health & care, over 5000 public bodies across the globe use our software to provide critical services to over 100 million citizens.Our vision is to be a Global GovTech Champion. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that vision. 

As a company, we’re passionate about what we do and the citizens we serve. If you would like to champion the use of technology to drive public services around the world, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference for people.

Civica has set up a new Chief Revenue Officer (CRO) function to drive a Go-To-Market transformation and build a best-in-class commercial organisation to deliver accelerated growth as we build the Global GovTech champion.

We are seeking an experienced and dynamic leader to join the CRO’s Leadership Team as Global Head of Sales Strategy. You will be responsible for setting up the Sales Strategy function at Civica. You will be working with the CRO to deliver the GTM strategy and transformation at Civica, you will be leading annual sales planning, driving commercial excellence, running the operational cadence of the business, and overseeing strategic projects. You will be building and developing a team of Sales Strategy Business Partners who will work with the Executive Leadership of each of our business verticals – Local Government, Healthcare, Education and Central Government, and in close collaboration with leaders in Sales, Finance, Marketing, Product Marketing, Enablement, Recruitment and Business Improvement.

This is a senior leadership role that requires strategic thinking, commercial acumen, problem solving skills, stakeholder management experience and an ability to operate in a fast-paced environment. If you are an outcome-oriented leader with a proven track record in software and sales strategy, and a passion for driving excellence, we encourage you to apply.

• Partner with the CRO and members of the CRO leadership team to create, refine and deliver the GTM strategy for Civica
• Be responsible for GTM sales planning including resource alignment, carving, territory planning and quota setting
• Run the operational cadence of the GTM organisation including forecasting, pipeline management, demand planning and deal reviews across the business
• Drive strategic projects to support the GTM transformation at Civica

• Build and develop a team of Sales Strategy business partners to drive the strategy, planning and operational cadence and to deliver strategic projects in each of the verticals
• Partner closely with the Executive leadership as well as across members of the Sales, Finance, Marketing, Product Marketing, Enablement and Recruitment team to find solutions to business problems

• Significant experience as a Leader of Sales strategy/ sales ops/ strategy ideally in a software context

• Proven track record of delivering tangible business results working in partnership with CXOs
• Exceptional strategic thinking skills combined with excellent problem-solving and analytical ability
• Commercial acumen and experience of operating in an environment of commercial accountability
• Excellent communication skills, and the ability to effectively engage and influence stakeholders at all levels
• Experience of building and developing high performing teams, providing leadership in an environment of ambiguity

• Management consulting experience is a plus

• Investors in People' - Gold: We prioritise the development of our colleagues to match their ambition.
• Financial Times - Diversity Leader 2022: We're committed to maintaining an inclusive and supportive culture.
• Top rated employer - Glassdoor: Our average length of service is 9 years.
• Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.
• Mental Health Champions are here for you - We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day to day life. We are available for support when you need it most and actively encourage our people to reach out to us.
• We are committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel.

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