Insurance Admin Assistant

We are currently seeking a skilled and experienced Customer Service and Administrative Virtual Assistant to join our team.The ideal candidate will play a crucial role in supporting our underwriting process, assisting with document collection, issuing certificates of insurance, conducting property research, and providing administrative support to ensure the efficient operation of our business.

- Assist with underwriting tasks, including gathering and verifying customer information, assessing risks, and preparing underwriting documentation.
- Collect and organize documents required for insurance applications, endorsements, and policy renewals.
- Issue certificates of insurance and other policy documents accurately and in a timely manner.
- Conduct property research and analysis to support underwriting decisions and policy issuance.
- Ensure compliance with industry regulations, codes, and documentation requirements.
- Create binding policies and ensure all necessary paperwork is completed accurately.
- Assist clients in filing insurance claims and provide support throughout the claims process.
- Handle sensitive and confidential information with discretion and professionalism.
- Utilize technology and software tools to streamline processes and improve efficiency.
- Provide exceptional customer service to clients, addressing inquiries, concerns, and requests promptly and professionally.
- Maintain up-to-date knowledge of insurance industry trends, regulations, and best practices.

- Previous experience working in a commercial insurance company or similar role is highly preferred.
- Strong understanding of insurance policies, codes, and documentation.
- Excellent organizational skills and attention to detail.
- Proficiency in using technology and software applications relevant to the insurance industry.
- Ability to work independently and collaboratively in a virtual team environment.
- Exceptional communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality and integrity.
- Familiarity with legal aspects of the insurance business is a plus.
- Common sense and sound judgment in decision-making.
- Flexibility to adapt to changing priorities and deadlines.

Not disclosed.

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