Marketing Operations Lead

About Bobtail

Bobtail is dedicated to increasing happiness by eliminating inefficiencies in the supply chain.  We envision a supply chain without friction, fraud, waste, and abuse where companies succeed based on the value they create.  

We work in a unique way at Bobtail, where we value teams over individuals and encourage experimentation and iteration to constantly improve.  Teams are given flexibility in working towards a shared purpose and given the freedom to decide how they will accomplish their goals.  

If you are an out of the box thinker that takes a proactive approach in collaborating with others to solve problems and achieve your goals - we would love to talk to you.  

The things we value:

1. Mission
2. Teams over individuals
3. Collaboration
4. Communication
5. Iteration
6. Experimentation and failing fast
7. Initiative and solutions-oriented approach
8. Documentation
9. Data
10. Mental health and work-life balance
11. Diversity
12. Transparency

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Bobtail seeks a systems and process-oriented Marketing Operations Lead to join our team. If you love creating connections and solving problems through technology, automation, and teamwork, then this is the position for you!

• Updating and maintaining the public-facing website
• Working with customer-facing teams to improve Bobtail’s ratings on Google Business, Trustpilot, and Better Business Bureau.
• Collaborating with product and customer-facing teams to communicate with customers regarding updates to products and services.
• Managing approval processes for collateral with external partners.
• Managing customer and affiliate referral programs using Referral Rock.
• Reporting on progress toward marketing objectives and results.

• Fluency in English and Punjabi
• Ability to collaborate effectively in a multicultural environment
• Ability to get up to speed on new technologies and platforms quickly
• Skills and knowledge of marketing automation, using email and SMS
• Experience designing, documenting, and maintaining systems for sales, marketing, or operations teams.
• Experience using HubSpot as a CRM and marketing automation platform.
• Experience using Zapier or a similar platform to automate processes.
• Knowledge of and interest in the US trucking industry, financial technology, and/or entrepreneurship.
• Experience using the Salesforce CRM is preferred.
• Experience using Referral Rock or a similar referral platform is preferred.

• Monthly Mental Break Day
• Paid Time Off
• Work from home (or wherever)
• Parental leave

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