Staff Solution Architect - Food, Hospitality, & Retail

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of thousands of experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to create paths to ownership for our specialist roles, providing opportunities for significant personal, professional, and financial growth.

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About The Role

As a Staff Solution Architect for Food, Hospitality, & Retail at Invisible you are viewed as an expert in your domain and support all customer engagements that require deep and authoritative industry knowledge. You should have a keen understanding of the architectural and technical requirements alongside the business acumen to map them to Invisible’s offerings and solutions. The Solutions Engineering team collaborates closely with both pre-sales and post-sales teams to bridge the technical gap between our customer needs and the solutions that drive game changing business outcomes. Leveraging your industry solutions expertise and your innovation mindset, you will be a strategic leader to both Product and Engineering teams, working with Sales and our Industry Strategists to bring the voice of the customer and keep our product roadmap as dynamic and relevant as possible.

• Solution Design and Implementation: Lead and implement complex solutions aligned with clients' business objectives, demonstrating technical feasibility through prototypes and detailed scoping.
• Client Engagement and Relationship Building: Serve as the primary technical contact across your industry, build deep relationships with senior technical individuals and conduct workshops to gather detailed requirements.
• Pre-sales and Technical Demonstrations: Support the sales team with technical expertise, deliver tailored technical demonstrations, and establish technical credibility in the sales cycle.
• Thought Leadership: Maintain knowledge of industry trends, educate customers on solution value propositions and contribute to customer-facing publications.
• Product Development Liaison: Communicate client requirements to product teams, contribute to the product roadmap, and act as a technical liaison between customers, product teams, and engineering.

• 5+ years experience working as a Solutions Architect, Product Manager, or Technical Consultant delivering complex solutions involving automation or other technical integration.
• Deep experience with Food or Retail related applications, such as POS, Supply chain solutions, etc.
• Experience communicating to both technical and non-technical audiences and presenting to C-level stakeholders.
• Experience working as an architect, designing and implementing large-scale solutions in the Food or Retail industries.
• Strong leadership skills and a sense of ownership and accountability to work in a fast-moving and agile work environment.
• Creativity and curiosity - this role is partly what you make of it, and there are opportunities to extend and adapt it to best match your talents.

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our partners. With over 65% ownership already in the hands of our partners, we are committed to achieving 100% partner ownership. Moreover, our leadership team is legally obligated to buy back partner shares according to a formal liquidity plan. This ensures a clear path for those who choose to sell their stake in the company.

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Compensation:

• Base: $160,000
• Base + Bonus Target: $215,000
• This role is eligible to participate in Invisible’s equity plan.

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The amount listed above is the expected annual base salary for this role, subject to change.

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