Technical Community Moderator

Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.

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Job Summary:

Polygon Labs is seeking a dedicated and technically savvy Community Moderator to join our Core Protocol Developers Community Team. This role requires an individual with a deep understanding of zk-rollups, Layer 2 solutions, and blockchain technology. The ideal candidate will be responsible for monitoring technical community channels and being a strong touchpoint between our community and our developers/technical leaders. You will help shape our community strategy by creating reports with quantitative and qualitative details to help us be better stewards to our community.

• Community Moderation: Monitor community channels (e.g., Polygon R&D Discord Server, Developer Telegram groups, Polygon Forums) effectively round the clock with support of other community team members, respond to technical inquiries, and engage with community members. Conduct AMAs, webinars and workshops on Discord and other community platforms.
• Technical Research: Conduct in-depth research and create content on zk-rollups, Layer 2 solutions, and blockchain technologies. Stay updated on the latest trends and compile findings into reports. Coordinate with independent community members to help them with their research.
• Strategy Support: Assist in formulating and executing community engagement strategies based on research and feedback. Provide insights to improve community interaction.
• Collaboration and Communication: Work closely with the Core Protocol Developers Community Team and other internal teams. Communicate effectively with developers and community members.

• Strong understanding of blockchain technology, zk-rollups, and Layer 2 solutions.
• Proven experience in technical research, preferably in the blockchain space.
• Previous experience moderating technical or developer-focused communities.
• Excellent communication skills for engaging with community members.
• Ability to identify and resolve community issues promptly.
• Ability to have flexibility with your work schedule to fulfil the responsibilities of an ecosystem that is always active.
• Proficiency in creating technical content and documentation.
• Ideally, they are fun, have good people skills, are resourceful, knowledgeable, and critical thinkers.

• Opportunity to work with a leading team in blockchain protocol development.
• Remote work flexibility with a dynamic and collaborative team environment.
• Continuous learning and professional development opportunities.
• Build your self brand over time.
• Access to the internal teams, to aid with new knowledge and learnings.

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